Truth or Consequences
Is Honesty in Negotiations the Best
Policy?
“Runs like a top. Owned by a little old lady who
only drove it to church….” In some negotiations,
we expect misrepresentation and non-disclosure. Regulations
aside, caveat emptor is still the rule of the day in those situations.
But what is anticipated when attorneys negotiate? Is “puffing”
when giving an opinion of value appropriate? Should you threaten
litigation which is not seriously contemplated? Is failing to
reveal a serous defect in your position part of your ethical
obligation?
Writers on the ethics of attorney representations in negotiations
take widely varied positions. A comprehensive survey of opinions
on the lawyer’s duty in negotiations is found in Ruth
Thurman’s Chipping Away at Lawyer Veracity: The
ABA’s Turn Toward Situational Ethics in Negotiations,
1990 J.Disp.Resol.103, 105-1110 (1990). Opinions contained
in Ms. Thurman’s article range from Mahatma Ghandi’s
approach (“Do not lie under any circumstances whatsoever,
keep nothing secret.”) to the opposite extreme voiced
by Professor James J. White, in White, Machiavelli and
the Bar: Ethical Limitations on Lying in Negotiation,
4Am.B.Found.Res.J. 926, 931-35 (1980). White suggests that
misleading the other side is the very “essence of negotiation.”
The Model Rules provide inconsistent guidance on the ethics
of veracity in negotiations. The Preamble to the 2002 Model
Rules of Professional Conduct sweepingly states: “As
a negotiator, a lawyer seeks a result advantageous to the
client, but consistent with the requirements of honest dealings
with others.” The actual rules are considerably narrower.
Model Rule 4.1 “Truthfulness in Statements to Others”
prohibits only (a) false statements of material fact or law,
and (b) failure to disclose material facts when disclosure
is necessary to avoid assisting a criminal or fraudulent act
by a client, unless the disclosure is protected by Rule 1.6
regarding confidentiality. Comments to the new Rule observe
that attorneys must be truthful when communicating with others
on behalf of their clients, but it continues that counsel
“generally has no affirmative duty to inform an opposing
party of relevant facts.”
Model Rule 8.4 (c) states “it is misconduct for a lawyer
to …engage in conduct involving dishonesty, fraud, deceit
or misrepresentation.” However the comments to the rule
suggest that this higher standard of honesty does not apply
to attorneys when they are representing clients.
While some attorneys will draw the line at “puffing”
and others may feel comfortable making downright misleading
statements in negotiations, making the best deal is a strong
driving force in a competitive profession. However, two studies
indicate that honesty may be the best policy, at least in
terms of how you are viewed by your colleagues.
Andrea Schneider in Shattering Negotiation Myths: Empirical
Evidence on the Effectiveness of Negotiation Style, 7
Harv.Neg.L.R. 143, 185-189 (2002) surveyed 2500 lawyers in
the Midwest to learn what type of negotiating style they perceived
was effective. That survey identified two negotiating styles:
“problem-solving” and “adversarial”.
Surveyed lawyers believed those attorneys using a “problem-solving”
style were ethical, trustworthy and fair-minded. The lawyers
who used the “adversarial” style were perceived
as “manipulative, suspicious and bluffers”.
Gerald R. Williams, Professor of Law at Brigham Young University,
and lecturer at the Harvard Program on Negotiation, has also
identified two basic negotiation types from his research into
attorney negotiation: the “cooperative” and the
“aggressive” negotiator. In identifying objectives
and traits in common among effective negotiators of both patterns,
Williams found that engaging in ethical conduct and getting
a fair settlement were identified as an objective of all effective
negotiators. Honesty and ethical behavior were also identified
as common traits of these negotiators.
The author of Why Lawyers (and the Rest of Us) Lie &
Engage in Other Repugnant Behavior, Mark Perlmutter believes
that lawyers lie primarily out of fear. Perlmutter believes
that they should face their fears with courage and he has
established an “integrity feedback loop” as part
of his Texas law practice. The first step in the loop is a
letter to opposing the counsel.
In the letter Perlmutter pledges to do his best to promote
ethical, responsible, and cost-effective representation with
civility and integrity. He commits himself to work with counsel
to exchange sufficient information to fairly evaluate the
case, to make good-faith efforts to settle and to afford opposing
counsel a fair opportunity to present the merits of their
case. Perlmutter then pledges to treat the matter as a problem
to be resolved and to avoid playing “gotcha”,
thereby reducing the chances of an arbitrary result. Finally,
Perlmutter invites the opposing party and counsel to evidence
their support for the principles set out in the letter, observing
that his interest is not a binding agreement, but an expression
of cooperation.
The integrity loop next involves self-reflection by the attorney,
comparing his conduct with the pledge reflected in the letter.
Lastly, Perlmutter invites the opposing counsel and client
to comment on his civility and ethics, and whether he attained
the goals of the pledge. He encourages them to offer any ideas
about how he could do a more effective and professional job.
Perlmutter’s approach is diametrically opposed to the
path generally taken by attorneys seeking to resolve a dispute.
Some attorneys, in all likelihood Professor White, would argue
that Perlmutter’s approach is inconsistent with counsel’s
duty to vigorously represent the client. Seldom does a client
encourage his attorney to be straightforward and cooperative
and most consumers of legal services are ecstatic to win on
a technicality. At the same time research indicates that utilizing
cooperative, honest and ethical behavior in negotiations is
perceived by opposing attorneys as effective. Perhaps honesty
could be the best policy.
|